Troubleshooting Guide

This guide helps you resolve common issues when using the Text to ASCII Binary Converter.

Common Issues

Conversion Errors

"Invalid binary input. Please enter only 0s and 1s."

Problem: The binary input contains characters other than 0 and 1.

Solution:

1. Check your binary input for any non-binary characters
2. Remove spaces, letters, or special characters
3. Ensure only 0s and 1s are present

Example:

❌ Invalid: 01001000 01100101 01101100 01101100 01101111
✅ Valid: 0100100001100101011011000110110001101111

"Binary length must be a multiple of 8."

Problem: The binary string length is not divisible by 8.

Solution:

1. Count the total number of bits in your binary string
2. Add leading zeros if necessary to make it divisible by 8
3. Ensure each character is represented by exactly 8 bits

Example:

❌ Invalid: 010010000110010101101100011011000110111 (39 bits)
✅ Valid: 0100100001100101011011000110110001101111 (40 bits)

"No valid binary characters found in input."

Problem: The input contains no valid binary characters.

Solution:

1. Check if you accidentally cleared the input
2. Ensure you're entering binary data (0s and 1s)
3. Try entering a simple binary string like "01000001"

"Invalid character code found in binary input."

Problem: The binary represents a character code outside the valid ASCII range (0-255).

Solution:

1. Verify your binary input is correct
2. Check that each 8-bit group represents a valid ASCII value
3. Ensure you're using the correct encoding

Display Issues

Binary Output Not Showing

Problem: Text input doesn't produce binary output.

Possible Causes:

1. Empty input text
2. Browser JavaScript disabled
3. Network connectivity issues

Solutions:

1. Enter some text in the text input area
2. Check browser console for JavaScript errors
3. Refresh the page and try again
4. Ensure JavaScript is enabled in your browser

Text Output Not Showing

Problem: Binary input doesn't produce text output.

Possible Causes:

1. Invalid binary format
2. Binary length not multiple of 8
3. Invalid character codes

Solutions:

1. Verify binary input format (only 0s and 1s)
2. Check binary length is divisible by 8
3. Ensure binary represents valid ASCII characters

Performance Issues

Slow Conversion

Problem: Conversion takes too long or browser becomes unresponsive.

Possible Causes:

1. Very large text input
2. Browser performance issues
3. Memory limitations

Solutions:

1. Break large text into smaller chunks
2. Close other browser tabs
3. Restart your browser
4. Use a more powerful device

Browser Freezing

Problem: Browser freezes during conversion.

Solutions:

1. Wait for the conversion to complete
2. If frozen, refresh the page
3. Reduce input size
4. Check available system memory

History Issues

History Not Saving

Problem: Conversion history is not being saved.

Possible Causes:

1. Browser storage disabled
2. Private/incognito mode
3. Storage quota exceeded

Solutions:

1. Enable browser local storage
2. Use regular browsing mode (not incognito)
3. Clear browser cache and try again
4. Check browser storage settings

History Not Loading

Problem: Previous history entries are not loading.

Solutions:

1. Refresh the page
2. Check browser console for errors
3. Clear browser cache
4. Try a different browser

Encoding Issues

Special Characters Not Converting

Problem: Special characters or Unicode characters don't convert properly.

Possible Causes:

1. Wrong encoding selected
2. Character not supported in chosen encoding
3. Multi-byte character issues

Solutions:

1. Try UTF-8 encoding for Unicode characters
2. Use ASCII encoding for basic characters only
3. Check if character is supported in selected encoding

Accented Characters Issues

Problem: Accented characters (é, ñ, ü) don't display correctly.

Solutions:

1. Use UTF-8 encoding
2. Ensure your text editor supports the encoding
3. Check character encoding in source text

Browser-Specific Issues

Chrome Issues

Extension Conflicts

• Disable browser extensions temporarily
• Check for ad blockers interfering
• Try incognito mode

Memory Issues

• Close unnecessary tabs
• Restart Chrome
• Check Chrome task manager for memory usage

Firefox Issues

JavaScript Errors

• Check browser console (F12)
• Disable extensions temporarily
• Update Firefox to latest version

Performance Issues

• Clear Firefox cache
• Restart Firefox
• Check about:performance for issues

Safari Issues

JavaScript Disabled

• Enable JavaScript in Safari preferences
• Check security settings
• Update Safari to latest version

Private Browsing

• History won't save in private browsing mode
• Use regular browsing for history features

Edge Issues

Compatibility Mode

• Disable compatibility mode
• Update Edge to latest version
• Check enterprise policies

Data Recovery

Lost Conversions

Recovering from History

1. Check the history section
2. Look for recent entries
3. Click on history item to restore

Manual Recovery

1. Re-enter the original text
2. Use the same encoding settings
3. Re-convert the data

Corrupted Data

Binary Data Corruption

1. Verify binary input character by character
2. Check for missing or extra bits
3. Re-enter the binary data

Text Data Corruption

1. Check original source text
2. Verify encoding settings
3. Re-convert from original source

Getting Help

Self-Help Resources

1. Check this documentation: Review relevant sections
2. Try different inputs: Test with simple examples
3. Clear browser cache: Refresh the page
4. Try different browser: Test in another browser

Reporting Issues

When reporting issues, include:

1. Browser and version: What browser you're using
2. Input data: What you were trying to convert
3. Error message: Exact error message received
4. Steps to reproduce: How to recreate the issue
5. Expected behavior: What should have happened

Contact Information

For technical support:

1. Check the main documentation
2. Review troubleshooting steps
3. Try the tool in a different browser
4. Clear browser cache and cookies

Last updated: January 20, 2025